Return Policy

Refunds

Austin's Diving Center will gladly refund the full purchase price less shipping charges for any product sent back for refund within 34 days of purchase. All returns for refund must be new and unused, and include the original packaging and literature. All shipping charges are the responsibility of the customer.  Please include a brief note as to why you are returning the product.

Exchange

Austin's Diving Center will gladly exchange any product that is new and unused for another style, size, etc. All products must include original packaging and literature. Please specify which product you want in exchange. All shipping charges are the responsibility of the customer.

Defects

Austin's Diving Center does not sell defective merchandise.  At least we try not to!!!  All items that we sell are first quality from the manufacturer and we are an authorized dealer of every product we sell.  NO GRAY MARKET PRODUCTS HERE!!!  Most items we sell come with a 1 year manufacturer's warranty against defects in materials and workmanship.  If you feel that an item is defective and needs repair or replacement, call or email us and we will work with you to help resolve the issue. Your satisfaction is our #1 goal. If you wish to know the warranty of any product before you purchase it, please call us at 305-665-0636 or email us at [email protected]

Please send your return to:
Austin's Diving Center, Inc.
10525 South Dixie Highway
Miami, Florida 33156

You should use a traceable method for shipping your merchandise back to us such as UPS, FEDEX, DHL, or USPS.  Make sure you insure the item for loss or damage.

Austin's Diving Center is family owned and operated and has been servicing the local and international diving community since 1968. We can offer the value of the personal touch, the extra mile, and the individualized service that is typically only available from a family-owned business. Every customer is important to us! We value your business and want you to be happy with your purchase and buying experience. Please feel free to contact us with any questions, concerns, or comments you may have about your experience shopping with us.

SIGN UP FOR OUR NEWSLETTER
and receive special deals and discounts.

CONTACTS

Austin's Diving Center
10525 S. Dixie Hwy
Miami, FL 33156

Toll Free: 305-665-0636

Email:

Open: Mon-Sat 9:00 AM to 7:00 PM

TEASoftware